About Me
I'm a Strategic Program Manager with 10+ years of experience in cross-functional program management (sales, finance, IT, business operations, and marketing).
I have demonstrated expertise in the following areas:
I have demonstrated expertise in the following areas:
- Leading cross-functional teams focused on client solutions and corporate branding initiatives.
- Defining project scope with appropriate roles and responsibilities, including decision and approval matrices.
- Managing change management processes from stakeholder identification and analysis to program implementation and ongoing improvement.
- Implementation of marketing programs focusing on social media, partnerships and affiliates (universities and professional associations), email marketing, and edification of corporate sales and field staff.
- Establishing KPI's and programs goals with Sr. Management that stretch the team to perform but are attainable supporting team building and morale.
- Metric reporting via web products to track program success and identify trends and areas for ongoing improvement.
- Managing project communications internally (both staff and executive management) and externally (strategic partnerships).
- Managing and leading the program's strategic partnership life cycle including identification of partners, evaluation and due diligence, contract negotiation, and ongoing vendor/partner management.
- Building and establishing new departments from need identification and business plans to staff hiring and training.
- Budget management both internal and client account budgets. Proven success with gross profit improvement and overall SG&A savings.
- Budgeting
- Agile development life cycles
- Social media marketing and community management
- Internal auditing and business process analysis